Training Staff at Their Place of Work

Similar to sportspeople, salespeople, too, require regular training to keep up their skills. On-site training is the best solution as it offers salespeople immediate and practical implementation of techniques under the supervision of a sales coach. After completing the basic course, on-site training is the best way to consolidate the learned skills.

The coach follows the work process at the actual place of work. After each purchase or communication with a customer, the coach points out mistakes and suggests improvements. Then, he/she again observes interactions with a customer as well as engages in role play (one-on-one training of the sales process with the coach).

This method encourages salespeople to maintain their motivation as they work with every client. The quality of services remains at a high level. Moreover, this type of work also ensures that you get a good return on your investment in training.